Billing & Finances

Keeping track of your medical bills during a time of an illness is an added challenge. Our financial services team is here to help you. If you have questions, please feel free to call.

Financial Services • 505-925-6617

The Patient Financial Services team helps patients to obtain insurance authorizations to receive treatment, and bills for the services provided. However, it is your responsibility to understand the terms of your healthcare plans.

You will receive separate medical bills from:

  • UNM Medical Group – for physician fees
  • UNM Hospitals – for facility fees, lab work, diagnostic testing and procedures

These resources work together at the UNM Cancer Center to provide services to our patients.

Financial Assistance • 505-925-6617

The Financial Assistance Office is available for patients who do not have health insurance and need help paying their medical bills. Our staff can determine if patients meet specific criteria required to apply for financial assistance programs. They can also help patients create a payment plan to cover their medical treatments.

Financial assistance can help people
apply for Medicaid and NM Health Exchange plans.

We help patients with wheelchair access and with valet parking. We like patients to feel like they are part of our family and make them feel like they are at home.

– Denise Cortez, General Services Assistant

My insurance or my personal information has changed.
What should I do?

If your insurance or any of your personal information (such as your name, address and phone number) changes, please call the main number, 505-272-4946, or contact the front desk and provide us with your updated information.