Support in the Clinic

When you visit us for your care, you may need support for things that come up that you didn’t — or couldn’t — think of before. Our clinic support staff can help you with these while you’re here.

General Services Assistants • 505-925-0101

General Services Assistants (GSAs) provide wheelchairs, transport assistance, parking passes, and directions and maps to other clinics. GSAs will valet park your vehicle upon request, and can assist you with transportation needs by calling cabs or other city services. Request services at the front entrance desk, or call the number above.

Clinical Administrative Support

The staff at the Clinical Administrative Support desk assists callers and community healthcare professionals with general information related to the Cancer Center and our providers. They help direct patient health-related issues to the appropriate healthcare provider. They also assist with prescription refills, tracking new patient records from outside facilities, verifying UNM Cancer Center and UNM Hospital medical appointments and labs, and troubleshooting patient scheduling issues.

Interpreter Language Services • 505-272-5399

UNM Hospital Interpreters are available to facilitate communication among patients, their families and their healthcare team in the following languages: Spanish, Navajo, Vietnamese and Sign. Interpreters are available during clinic visits to translate consents and assist in family and medical team conferences, patient education and any other requests. Interpreters can be provided via telephone services when an on-site interpreter is not available or for languages that staff interpreters do not speak. If you need an interpreter, please request one when you schedule each appointment. For general information call 505-272-5399.