Emergency Information

If you are having a bad reaction to medication or other symptoms, this information will help you know what to do. If it is a medical emergency, dial 911 or go to the nearest emergency room immediately.

During Clinic Hours (Monday-Friday, 8am-5pm)

Call the main number, 505-272-4946 or 800-432-6806. Our telephone triage nurse can help you manage your symptoms and will contact your physician.

After Hours

The UNM Cancer Center is closed on weekends and holidays.

If it is a medical emergency, dial 911 or go to the nearest emergency room immediately.

If it is not a medical emergency, call the UNM Cancer Center at 505-272-4946 or 800-432-6806.
From there, you will be connected to our answering service.

If for any reason you cannot connect to our main number, you can call our answering service directly at 505-857-3758.

They will ask you the following questions:

If you are calling for the patient, what is the patient’s name?
What is your name?
What is your telephone number?
What is the patient’s date of birth?
Who is the patient’s doctor?
Why are you calling?

After obtaining this information, the answering service will contact Nurse Advice New Mexico. A nurse will call you back and ask you some more questions.

After talking with you, the nurse will take one of the following actions:

Give you some suggestions for you to care for yourself
Tell you to get medical care right away
Transfer your call to the answering service.
The answering service will ask you to hold while they contact a doctor for you.