Emergency Information

If you are having a bad reaction to medication or other symptoms, this information will help you know what to do. If it is a medical emergency, dial 911 or go to the nearest emergency room immediately.

During Clinic Hours (Monday-Friday, 8am-5pm)

Call the main number, 505-272-4946 or 800-432-6806. Our telephone triage nurse can help you manage your symptoms and will contact your physician.

After Hours

The UNM Cancer Center is closed on weekends and holidays.

If it is a medical emergency, dial 911 or go to the nearest emergency room immediately.

If it is not a medical emergency, call the UNM Cancer Center at 505-272-4946 or 800-432-6806.
From there, you will be connected to our answering service.

If for any reason you cannot connect to our main number, you can call our answering service directly at 505-857-3758.

They will ask you the following questions:

• If you are calling for the patient, what is the patient’s name?
• What is your name?
• What is your telephone number?
• What is the patient’s date of birth?
• Who is the patient’s doctor?
• Why are you calling?

After obtaining this information, the answering service will contact Nurse Advice New Mexico. A nurse will call you back and ask you some more questions.

After talking with you, the nurse will take one of the following actions:

• Give you some suggestions for you to care for yourself
• Tell you to get medical care right away
• Transfer your call to the answering service.
• The answering service will ask you to hold while they contact a doctor for you.